The English proficiency of the staff, particularly Edwin, and their kindness when our luggage was lost by the luggage forwarding company was very appreciated as we were stressed and frustrated. Staff were all very knowledgable about the area. Hotel facilities were clean and neat. Ver effective use of the small size of the room and ample storage space provided as well. The onsen kits provided by the hotel on request were convenient and enhanced our experience of Beppu. The breakfast buffet was delicious and I especially enjoyed the yuzu ponzu provided as an addition to the miso soup.
B
Δεκέμβριος 2024
Beppu is a great place! We did not have a car so hotel’s proximity to train station and buses was great! I worried being so close to the station and tracks would mean a noisy room but it was not a problem at all. The free coffee machine in the lobby was a bonus and the coffee there was as good as any from nearby coffee shops. The lovely fresh flower displays in lobby were also a nice surprise.
Pamela
Σεπτέμβριος 2024
The hotel is a few hundred meters from the station, which is both a good and bad thing. It was great because we didn't need to drag our bags very far once we got off the train, but we could hear the trains at night. It was actually not that bad, and I'm a light sleeper. The bed was very comfy and the room was comfy too. The staff were a little testy with us when we had a request about how to get to the Beppu Hells, and only one (a very nice lady from India) speaks English fluently - she was very helpful and we enjoyed talking to her. There are a lot of very interesting cafes and restaurants around, and the hotel is very close to some onsens and shopping districts, and 10 minutes from Beppu beach.
Felicity
Μάρτιος 2024
The breakfast was phenomenal. I loved the chicken tempura and the mabo tofu the best. Staff was always very friendly and helpful in answering questions. Room was very comfortable. We parked our rental car here too. It's the station parking, underneath the tracks across from the hotel. When you park, you take a ticket and pay (500 yen per day I think?) at the front desk. They give you a special yellow ticket. When you leave you insert the original ticket given, then the ticket the hotel gave you.
Naomi
Μάρτιος 2024
It was a very nice stay. The hotel is super close to the train station, so very practical for day trips, arrival and leave. But the double windows blocked the train sounds very good, I had no trouble sleeping. It is also quite close to the sea, so you can do seaside strolls or go to the shopping/ restaurant street near by. Obviously also a lot of Onsen near by. The hotel staff was very friendly and helpful.
Sina
Μάιος 2024
Great location. Good room size for its price.
Carol
Νοέμβριος 2023
location staff everything that was written about the hotel we arrived early room wasn't ready but when we returned room was ready and our luggage had been taken to our room Umbrellas supplied due to wet weather breakfast was great location to railway station was wonderful this is a great place to stay close to all amenities and the best supermarket in Japan and not expensive could have spent a week here forget the big cities give these places a go .
Elaine
Μάιος 2024
It is a small restaurant for providing breakfast for a large number of guests. To avoid crowdedness, guests are asked about the time they prefer to have breakfast. The food is tasty and the service is excellent. Also the staff at the front desk are friendly and fluent in English (one of them could be a native English speaker, I guess) so you won't have any problems while checking-in or out.
Ka
Νοέμβριος 2023
Great location steps away from the JR Station. Close to restaurants, taxis, busses. We wanted extra room, so we reserved a twin bed with a family area. (a large space with tatami mats) Perfect! Plenty of towels and loved the "yukata" that were available for guests. Great laundry facilities available! Beds and buckwheat pillows comfortable. Did not sign up for breakfast because of all the other options available nearby. The hotel offers espresso in the lobby for their guests! Loved the staff, spoke English and were very helpful. Great value!
Jaffe
Μάιος 2023
Staff were exceptional, very friendly and went the extra mile to help plan my stay. Loved that each time I went to an onsen they gave me a new onset set (e.g. towel, soap packets, etc) in the lobby so I didn't have to rent these at the onsen. They also provided lovely yukatas for night wear. Location was great, near the beaches and by the train station. It was also very quiet at night and I had a better sleep than at any of my previous hotels. Would definitely stay again!
Melissa
Οκτώβριος 2023